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FAQ

Frequently Asked Questions

What services does Fly on Wheels offer?
Fly on Wheels provides a wide range of services including trip organizing, city tours, adventure packages, limousine services, and chauffeur services across the UAE. Whether you’re looking for a luxurious ride, a guided tour of the city, or an adrenaline-packed adventure, we’ve got you covered.
How can I book a service with Fly on Wheels?
Booking with us is easy! You can either, Visit our website’s booking page to choose your desired service, Contact us directly at [email protected] or Visit our office to discuss your plans in person.
What are the payment options available?
We accept various payment methods, including, Credit/Debit Cards (Visa, MasterCard, etc.), Online payments via our secure gateway or Bank transfers Cash payments (for in-person bookings)
Can I cancel or reschedule my booking?
Absolutely. We understand that plans can change. You can cancel or reschedule your booking up to 24 hours before your scheduled service without any additional charges. For detailed information on our cancellation policy, please refer to our terms and conditions.
Do you offer customized tours or packages?
Yes, we do! Fly on Wheels specializes in creating personalized experiences. Whether you want to explore hidden gems in the city or craft an adventure itinerary, our team is ready to tailor a package that fits your preferences.
Are your vehicles insured?
Yes, all our vehicles are fully insured, ensuring your safety and peace of mind during your journey with us.
Do your chauffeurs speak English?
All our chauffeurs are fluent in English and are well-trained to provide you with the highest level of service. We also have multilingual chauffeurs available upon request.
What safety measures do you have in place?
Your safety is our top priority. Our vehicles are regularly sanitized, and our chauffeurs are trained in safe driving practices. We also follow all local guidelines and regulations to ensure a safe and comfortable experience.
Can I book Fly on Wheels for special events?
Yes, Fly on Wheels is perfect for special events such as weddings, corporate events, and parties. Our luxury vehicles and professional chauffeurs will add a touch of elegance to any occasion.
How far in advance should I book?
To ensure availability, we recommend booking at least 48 hours in advance, especially for special events or during peak seasons. However, we do accommodate last-minute bookings based on availability.
What are your operating hours?
We operate 24/7 to cater to your needs at any time. Whether you need an early morning airport transfer or a late-night city tour, we’re here for you.